These are unprecedented times for IRCOM. We have shifted our service delivery model to continue to serve vulnerable refugee families during COVID-19. This includes a mix of remote and limited in-person programs and services.
In line with the Province of Manitoba’s Restoring Safe Services Together: Manitoba’s Phased Approach, and in compliance with all public health guidelines, as of May 11, 2020, IRCOM is expanding our in-person services for vulnerable clients, but we are retaining a significant amount of remote services. Our main offices remain closed to the public, but there will be staff in each office from 10am -3pm daily for deliveries or urgent situations.
Please click here to access our current on-site program staff directory
New Service Launch
IRCOM has launched two new services in light of the COVID-19 Pandemic:
Essential Needs Services:
For IRCOM tenants (at present).
Food hampers and essential needs hampers (hygiene items, diapers, formula, etc.) are dropped off at the doorsteps of IRCOM tenants, for those facing income/food security challenges. Donations of food and other essential items are accepted, please call 204-943-8765.
Outreach Information Services:
For IRCOM tenants and registered IRCOM participants in the community.
Modified Needs Assessment are conducted by phone by a cross program team with needed languages. The team ensures that IRCOM tenants and participants are aware of COVID-19 information and updates, and they ask a series of questions about food security, income security, knowledge of new benefits and resources, and children’s needs and wellbeing. If necessary, tenants and participants are referred to IRCOM’s specialized services (e.g., case management, high-needs youth supports, access to benefits, crisis intervention) or to other community resources. Ongoing regular contact by phone is maintained during the pandemic.